Tuesday, January 7, 2014

How to prepare your business plan using Military Special Forces PACE System


Everyone plans….or at least, they should. But do you know how to plan properly? Being a “prepper” means you commit to prepare… but proper planning involves more than just buying food, gear or learning survival skills. Those are immensely important… but if you don’t have a plan, you will have to make things up as you go, and unfortunately, many REALTORS “wing it” year after year and then wonder why they can’t get ahead.
Being able to adapt and improvise is important, but if you want to give your business the best chance for survival you have to plan ahead. One of the reasons the Marine, Army and Navy Special Forces are so good at what they do is because they plan, and plan, and plan. Then then run through what they’ve planned, adjust their plan, and run through it again and again... They do it so many times they not only don’t have to think about what they’re doing when it comes time to execute, but when things go wrong, they have a plan B, C, and sometimes D to fall back on so they know what everyone else is doing even without communicating it. It’s all about planning and practicing the plan.

But most business people don’t really have military training on how to plan… so here is how the PACE system can be used on the seemingly simple objective of …To Light a Fire. 
Lighting a fire may not seem important as long as the heat is working or the temperature is above freezing…but could become the difference between life and death, (or at least being really uncomfortable), under extreme conditions.

What is P.A.C.E.?
Primary – Alternate – Contingency - Emergency

Primary

Objective- To light a fire.   Primary: {I will start a fire using my butane lighter}

This is the overall best plan of action to take, or system to use, based on your objective or goal. It’s your Plan A. This is where most people end. It’s typically a good plan but if you haven’t gone through different scenarios of what could go wrong, how do you know it will achieve your objective?

The primary plan is specific, it’s a good plan, and in its written form…is more than most REALTORS have, but it has holes in it... What if you lose your butane lighter or it doesn’t work?  So…..You need another plan.

 Alternate

Objective- To light a Fire.  Alternate: {I will start a fire using my stick matches}

In theory, your Alternate plan (Plan B) should be just as viable as your Primary plan. That isn’t always going be the case… but you should strive for it. Why do we have alternate plans?... Because things happen.

So when things do go wrong… and trust me… they will go wrong… you have a solution. To make your plan B work…  we’ll assume you have planned and purchased a box of waterproof stick matches.
 
With business planning, how you decide what your alternate plan is going be is sometimes situation-dependent. So for every objective/goal in your written business plan you will need a “PACE” plan.

Contingency

Objective- To light a fire.   Contingency: {I will start a fire using my magnifying glass to start a fire}

Your contingency plan is what you’re going do if Plan A and B fail. The contingency isn’t always (or isn’t usually) as good a choice as the others but you need it or you are going to be really, really cold!

It should be something polar opposite of your Primary and Alternate plans. As in this contingency plan using a magnifying glass, you can only rely on it when you have access to the sun. This is the reason you will always have to have the next step in PACE… Your Emergency Plan… to cover all the “what-ifs”.

Emergency

Objective- To light a fire.    Emergency Plan: {I will make and use a fire drill to start a fire}

An emergency plan will not be the easiest or most convenient plan, but it should still have the ability to meet your primary objective…So in this scenario you will need to educate yourself on how to start a fire using a fire drill before the time comes to utilize the skill in a life or death, (or at least a very uncomfortable), situation.

Debrief:
Using PACE in your business may seem like overkill, but quite often just having a primary plan to meet your goals is not sufficient…and just as likely having only a “plan B” will not get you there either.

Below is a simulated Real Estate Related PACE Plan:

Primary
Objective- To close 24 sales in 2014
Primary Plan: {I will consistently work my book of business and farm the neighborhood I live in}

Alternate
Objective- To close 24 sales in 2014
Alternate Plan: {I will do one home buyer and home seller seminar per month in addition to my Primary Plan Activities}

Contingency
Objective- To close 24 sales in 2014
Contingency Plan: {I will do one Open House and Two Phone Duty Times per week in addition to Primary and Alternate Plan Activities}

Emergency
Objective- To close 24 sales in 2014
Emergency Plan: {FAILURE IS NOT AN OPTION! In addition to Primary, Alternate, and Contingency Plan Activities I will work FSBO’s, Expireds, and WithDrawn Listings, I will pass out 5 cards every day, I will take donuts to RELO and beg for business, I will ask vendors for referrals, I will ask every agent in the office to remember me if they have a lead they can’t handle, I will cold-call, warm-call, even call my Mother-in-Law and yell at the top of my lungs “I can help you with your real estate needs” if needed….but I am going to close 24 sales in 2014!}

Get the idea? For more info on business planning for 2014 call 818-785-4201!

Eddie Brown ©2014


 

Friday, December 13, 2013

HOT TOPIC! REALTOR.com's AgentMatch Program Ends


HOT TOPIC!!!!!
Big Realtor.com news yesterday!  Realtor.com has concluded its hotly debated AgentMatch Pilot program with this quote "We learned a few things in this experiment. We learned that using an algorithm to “match” consumers with REALTORS® is misguided. A computer cannot find the best Realtor for someone, just like a computer cannot place an accurate value on a home." {Tessa Hultz RRAR CEO}
Finally NAR has come to their senses!
REALTOR.com which is owned by NAR and run by MOVE INC started testing the “Agent Match” product in August of this year. The below article and links to others will educate you on the topic.
{Eddie Brown}

Realtor.com® Concludes AgentMatch Pilot

December 12, 2013
Letter from Realtor.com® President Errol Samuelson: 

Realtor.com® is the consumer website for the National Association of REALTORS®. Its primary purpose is to connect REALTORS® with consumers in the digital world. This is a mandate we take seriously.

Realtor.com® is also a self-supporting entity operated by a for-profit company that does not utilize any NAR dues. No NAR funds are contributed toward the operation of realtor.com.

Both of these factors require that we innovate, experiment and look into the future in close coordination with the industry we serve.

This past summer we launched a pilot called AgentMatch in that spirit.

As you are aware, our competitors are moving ahead with their solutions regardless of industry involvement. In an age of reviews, ratings, big expectations and small attention spans, we wanted to create a service that would place facts, and the REALTORS® behind them, front and center.

AgentMatch, which we tested in two markets, aimed to do that. During this testing phase we learned that we must resolve several important issues before moving any further ahead.

We have concluded the AgentMatch pilot and are working with Realtors across the country to evolve the program and find a better way to highlight their unique attributes. NAR has been, and will continue to be, a strong advocate for its members in this process.

We learned a few things in this experiment. We learned that using an algorithm to “match” consumers with REALTORS® is misguided. A computer cannot find the best Realtor for someone, just like a computer cannot place an accurate value on a home.

We also learned just how much lies beneath metrics like days on market or list price to sale price ratio. Numbers don't lie, but they don't necessarily tell the whole story, either.

This AgentMatch pilot has concluded, but the larger project remains: We intend to create the most accurate and complete resource for consumers looking for a Realtor online, and to continue moving the industry forward with innovative solutions.

Innovation is not easy. It means accepting risk, and the occasional stumble. But it is, in all cases, energy aimed forward. I look forward to the next steps.

Errol Samuelson

*****Other Links on this topic*****



 

Wednesday, November 27, 2013

When It Comes To Opportunity… Abundance is The Key!


As a Real Estate Professional how do we best learn to recognize, and more importantly take advantage, of today’s opportunities? In our opinion there is nothing more vital than an “abundance mentality”.
With abundance mentality there will always be enough business for those willing to work hard and do the right things to seize their fair share.

Most buyers and sellers find the whole real estate experience frightening…everyday there are hundreds of people in our area who are contemplating moving but are afraid of what they’ll have to go through to get there. Our job…if we want to be successful… is to find a way to make it easier for buyers to buy… and sellers to sell… and to do business with us!
Anything we can do to make the entire process less menacing will help to bring clients into the market that may have been held back by fear.

The number one way to minimize or erase fear is through education of your clients. The more they understand the reality of the challenges and benefits of home ownership… the less intimidating it can become. Create “IOV’s” (items of value) for marketing pieces which explain the real estate transaction process creating awareness and realistic expectations.
Another important step is to provide a road map upfront of how ongoing communication during the process will keep them informed…the informed will be less fearful!

Analyze every aspect of your client care systems and identify areas which may need improvement… becoming more efficient will lead to being more effective when it comes to making…and keeping your clients happy. Remember: A Happy Client is a Referring Client!
You must be better than your competition when helping your clients make sound buying and selling decisions…This is the most potent way we know to grow your real estate success. Why waste energy worrying about your lack of business… when instead you can adopt the abundance mentality and focus on how you can start making it easier for people to do business with you.   
Happy Thanksgiving !

Eddie Brown©2013